Privacy Policy | Steel Wheel Logistics

Introduction

Steel Wheel Logistics LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website steelwheellogistics.com and use our services.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and company name when you submit our contact form or communicate with us.
Business Information: Shipping details, freight requirements, and other information related to the logistics services you request.
Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
Communications: Records of your correspondence with us, including emails, phone calls, and text messages.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our logistics services
To respond to your inquiries and fulfill your requests
To send you shipping updates, quotes, and service-related communications
To send marketing communications, including text messages, if you have opted in
To improve our website and services
To comply with legal obligations

Text Messaging & SMS Policy

If you opt in to receive text messages from Steel Wheel Logistics, the following applies:

You may receive marketing messages, customer care messages, and account notifications via SMS.
Message frequency varies based on your interactions with us.
Message and data rates may apply depending on your mobile carrier.
You can opt out of text messages at any time by replying STOP to any message.
For help, reply HELP to any message or contact us at [email protected].
Consent to receive text messages is not a condition of purchase or doing business with us.

SMS Opt-In Data Protection: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers: With third-party companies that assist us in providing our services, such as shipping partners, technology providers, and communication platforms.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
With Your Consent: When you have given us explicit permission to share your information.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications at any time
The right to opt out of text messages by replying STOP

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: (601) 821-2199
Address: Petal, MS 39465

You may also submit a message through our contact form.