Our Services

Specialized rail freight coordination — from carrier outreach to final delivery.

Hand Off the Whole Rail Function

The services below can be engaged a piece at a time. Most shippers who don’t have a rail person on staff want all of it, ongoing — that’s our outsourced rail department: carrier outreach, rate sourcing, car supply, demurrage, and transload, handled week over week so you don’t have to build the expertise in-house.

Three Class I diesel locomotives in different liveries staged at a North American freight rail yard

Railroad Coordination & Rate Sourcing

Working directly with Class I carriers (BNSF, UP, CSX, NS, CN, CPKC) and regional short lines is hard. We have the contacts and the patience. We help you reach the right people and get rates back, so you can stop chasing.

  • Carrier outreach and rate sourcing across Class Is and short lines
  • Help structuring origin/destination pairs to find favorable lanes
  • Short line and switching carrier coordination
  • Car supply coordination — getting equipment when and where you need it
Unit train of covered hopper railcars rolling through prairie at golden hour

Bulk Commodity Coordination

Full carload and unit train coordination for high-volume bulk shipments. We line up the carriers and the cars — without taking title to the freight, so your dollars stay in your supply chain.

  • Coal, petroleum coke, and energy commodities
  • Grain, feed, and agricultural products
  • Aggregates, sand, crushed stone, and construction materials
  • Chemicals, plastics, and liquid bulk products
  • Unit train and manifest carload coordination
Railroad tracks leading to grain elevator and industrial silo facility

Transload & Facility Logistics

Not every destination has rail access. We coordinate the rail-to-truck handoff through our transload network, plus manage facility logistics to keep your commodity pipeline flowing.

  • Rail-to-truck transloading for last-mile delivery
  • Bulk storage and warehouse coordination
  • Origin and destination facility management
  • Railcar loading and unloading coordination
  • Track and facility utilization planning
Railcars staged in a rail yard awaiting movement

Demurrage Reduction Support

Per-diem charges are a quiet drain on bulk shippers. We help you find the operational causes and work with the carrier on the conversations that follow.

  • Review demurrage charges to identify root causes (loading/unloading delays, car flow, weekend timing)
  • Help open the right conversation with the railroad on questionable charges
  • Storage-in-transit and free-time guidance
  • Demurrage contract review — flagging terms worth a second look

Try our free demurrage calculator to estimate charges on a specific scenario.

Private-fleet tank-car unit train moving on mainline track

Equipment Coordination

Whether you run your own railcars or pull from the railroad’s pool, the day-to-day still falls on the shipper. We handle the coordination so you can focus on the load.

  • Real-time car tracking and trip monitoring (private fleets)
  • Shipper’s pool monitoring and equipment ordering (railroad-controlled)
  • Empty and loaded diversion coordination
  • Connect you with vetted repair, cleaning, and storage vendors
  • “Best route” guidance for empties and reloads

Who We Serve

We work with shippers across industries that rely on rail to move the stuff that keeps America running:

  • Agriculture & Feed — grain elevators, feed mills, ethanol plants, fertilizer distributors
  • Energy — coal producers, refineries, frac sand, LPG, and petroleum terminals
  • Construction & Aggregates — cement, sand, crushed stone, rail ballast, asphalt
  • Chemicals & Plastics — bulk chemical producers, plastic pellet shippers, tank car operators
  • Metals & Minerals — steel mills, scrap dealers, iron ore, industrial sands
  • Paper & Forest Products — pulp mills, paper converters, wood chip operations

If you move high-volume commodities and rail could beat your current trucking cost, we should talk. See our rail vs. truck cost comparison guide to benchmark your lane.

Frequently Asked Questions

How is Steel Wheel different from a regular 3PL?

A 3PL covers every mode — truck, rail, ocean, air. We don’t. We’re rail-first. Working directly with the railroads is slow and full of jargon, so our job is to make it easier for you — sourcing rates, coordinating carriers, and solving rail problems day in and day out. We coordinate the move; we don’t haul the freight. If your shipment doesn’t belong on rail, we’ll tell you.

What’s the minimum volume you’ll work with?

We work with small and mid-sized shippers. Single carloads and manifest shipments are our bread and butter — if you’re moving at least one car a month on a steady lane, we can help. Larger volumes scale up the same way. Read our first-time rail shipper guide if you’re just starting.

Which railroads do you work with?

All Class I carriers — BNSF, Union Pacific, CSX, Norfolk Southern, CN, CPKC — plus regional short lines and terminal carriers where those connections matter. Each has different pricing dynamics and different responsiveness. We help you pick the right routing and reach the right people.

What about demurrage — can you help us avoid it?

Yes. Demurrage is the #1 surprise cost for new rail shippers. We pre-plan car supply, track constructive placement, and coordinate loading windows to keep your free time intact. Our demurrage avoidance guide covers the basics.

Do you handle transloading?

Yes. We coordinate rail-to-truck handoffs at transload facilities across the network. If your customer isn’t rail-served, we’ll design a route that gets the commodity there via rail for most of the distance and truck for the last leg.

How does pricing work?

Rail freight pricing has several layers — line-haul rates, fuel surcharges, accessorials, and car hire. We help you source rates across the full stack, not just the base line-haul. See how rail pricing actually works for a breakdown, or run a quick estimate with our rail rate calculator.

Related Reading

Guides from our blog that cover the topics above in more depth:

Training & Courses

If you want to build in-house rail expertise, our free courses cover everything from fundamentals to advanced topics:

Ready to Get Started?

Run a quick rate estimate with our free tool, or reach out and we’ll work with the carriers to source a real price for your lane. Railroad pricing isn’t instant — we shorten the wait.

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