Terms of Service

Agreement to Terms

By accessing or using the Steel Wheel Logistics LLC ("we," "us," or "our") website at steelwheellogistics.com and our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access our website or use our services.

Services

Steel Wheel Logistics provides rail freight transportation and logistics services, including but not limited to:

• Multi-modal shipping coordination
• Carload and bulk freight transportation
• Supply chain management and consulting
• Freight quoting and booking

All services are subject to availability and may be modified at our discretion. Specific service terms will be outlined in individual service agreements or contracts.

Use of Website

You agree to use our website only for lawful purposes and in accordance with these terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Submit false or misleading information through our forms
• Attempt to interfere with the proper functioning of the website
• Use automated systems to access the website without our permission

Contact Form & Communications

When you submit information through our contact form, you agree that:

• The information you provide is accurate and complete
• We may use the information to respond to your inquiry and provide our services
• We may contact you via email or phone regarding your inquiry

Text Messaging Terms

Program name: Steel Wheel Logistics Customer Care

Program description: If you opt in on our contact form, Steel Wheel Logistics sends customer care and account notification text messages to the phone number you provide: answers to your questions about a shipment or rate request, call confirmations, and updates on your quotes and active shipments. We do not send marketing text messages.

• Messages may be sent using an auto-dialer or automated system.
• Consent is not a condition of purchase or using our services.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply.
• You can cancel at any time. Reply STOP to any message to opt out. After you send STOP, we will send one message confirming you have been unsubscribed, and you will receive no further messages. To join again, reply START.
• For help, reply HELP to any message, email [email protected], or call (601) 821-2199.
• Carriers are not liable for delayed or undelivered messages.

For how we handle your information, including your mobile number and text messaging consent, see our Privacy Policy. Your mobile information and text messaging opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Steel Wheel Logistics LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Steel Wheel Logistics LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services. Our total liability shall not exceed the amount you have paid us for services in the preceding twelve (12) months.

Indemnification

You agree to indemnify and hold harmless Steel Wheel Logistics LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Forrest County, Mississippi.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: (601) 821-2199
• Address: Petal, MS 39465

You may also submit a message through our contact form.